Who We Are?
At Arlet Floral Designs, we believe in the language of flowers — their ability to express emotions, celebrate life’s moments, and create lasting memories. Our journey began with a passion for artistry and a love for nature’s most exquisite blooms.
Founded by Bianca Smith, we are a Black-Woman owned business located in PG County, MD.
She brings years of experience in floral design, blending creativity with a keen eye for detail. Whether it’s a romantic wedding bouquet, a heartfelt arrangement for a special occasion, or a detailed centerpiece that brings a venue to life, we put care into every creation.
We source our flowers locally whenever possible, supporting our community and ensuring freshness.
Let us be part of your celebrations, milestones, and everyday joys. Join us on this floral journey, where colors collide and dreams bloom.
Thank you for choosing Arlet Floral Designs. Let’s create something extraordinary together!
FAQs and Policies
Delivery Policy
We will always try to accommodate a time sensitive order. If Sunday delivery is not available, your order will be delivered the next day. There is an additional delivery/service fee on most delivery orders. No matter what your budget is, we guarantee that you'll receive a beautiful arrangement that you’ll be happy with.
To ensure prompt delivery, recipients may be called to schedule a delivery. If the recipient is unavailable at home, the delivery may be left safely at a door or with a neighbor. Redeliveries are sometimes necessary if the recipient is unavailable, the delivery driver believes the flowers or gift would be damaged or lost by leaving them, or if there are no neighbors available. If the recipient is located at work, we may be required to leave the flowers at a reception area or similar space if we are not allowed direct access to the recipient’s location. We will make every effort to hand deliver the flowers directly to the recipient.
We may attempt to call you or the recipient if we have delivery questions or problems. If you elect to receive an email, you should get a message shortly after the flowers have been delivered. Please note that there can be up to an 8 hour delay on email delivery notifications.
We will do our best to fulfill delivery date and time requests, but cannot always guarantee delivery times and dates, including express delivery options.
*Please note, during major floral holidays such as Valentine’s Day and Mother’s Day, we are unable to guarantee any timed delivery requests but will try our very best to accommodate.
Payment Options
We accept the following payment methods:
Visa
MasterCard
Discover Network
American Express
Paypal
Satisfaction Guarantee & Refunds
We offer a 100% satisfaction guarantee on all purchases. Due to the perishable nature of flowers, it is our policy not to issue a refund on any purchases made. However, we are happy to ensure customer satisfaction by offering replacements for those orders that do not meet our customer's expectations. Some restrictions may apply.
The maximum liability of any purchase is the total value of the purchase. We reserve the right to not issue refunds, redeliveries, credits, etc. at our sole discretion.